My Airtel

What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨

Every few days after I log in, it'll log me out, sometimes only two days later and the logging in process itself isn't reliable, it constantly gets stuck on verifying my phone number even with a stable internet connection. The rest of the functionality is fine but that part of the application is highly inconveniencing for me

the app is great, and the user experience is awesome. However, I'd like to suggest the app be updated so it can run offline, as long as the user is using an airtel sim. that way, if I run out of data, I can easily go there and renew or buy a new data plan, or if I run out of airtime mid-conversation, I can easily go there to buy airtime.